Kelliher Insurance Group is committed to operate ethically and sustainably, from reducing our carbon footprint to supporting local communities. We recognise the role we can play in shaping a sustainable future for our planet, society, and economy. Embracing Environmental, Social and Governance (ESG) principles ensures we have an ethical impact in the world in which we operate.
Good ESG practices have become critical in developing like-minded business relationships, attracting talent, and encouraging a positive reputation. Following sound practices in ESG’s three core criteria will ensure Kelliher has a positive impact in its business sector and demonstrates strong leadership and organisational sustainability.
We will collaborate with others in our industry to drive positive change and promote sustainable practices across our sector.

On behalf of Kelliher Insurance Group
Imogen Coggan, Group CEO
Our Commitments
Kelliher strives to:
- Reduce energy consumption, paper use, consumable usage, and waste through the use of cloud and computer-based technologies and different ways of working.
- Continually seek to improve the lifespan of products by reusing and recycling where possible, educating our staff where appropriate and providing recycling facilities in our offices.
- Lessen carbon emissions by being aware of how we travel and the impact this has on the environment and ensuring business travel is proportionate and justified.
- Monitor and reduce the carbon and environmental impacts of our business through ongoing identification of issues and resolving these promptly and effectively.
- Use renewable energy sources whenever these are available.
- Deliver on our commitment to Net Zero by 2050 in relation to carbon and greenhouse gas emissions.
Diversity and Inclusion – We are committed to fostering a diverse and inclusive workplace where all employees feel valued, respected, and empowered to reach their full potential. We will promote diversity in our hiring practices, leadership roles and business relationships.
Community Engagement – We believe in giving back to the communities we serve. We will actively seek to participate in community development initiatives, volunteer programmes, and charitable activities that address social needs and promote sustainable development.
Staff wellbeing – We will support our staff to achieve a healthy work-life balance and provide access to support for when this might be needed. We will provide a safe and healthy working environment where staff can realise their full potential.
We remain committed to offering equal opportunities to all regardless of gender, age, gender identity, race, religion, marital status or belief, or any other characteristic protected by applicable laws.
Governance criteria are the internal system of practices, controls, and procedures that Kelliher adopts to make effective decisions, comply with the law and meet the needs of external stakeholders. Our criteria include:
Boards – A well-structured board which have, along with others in the organisation, oversight of ESG risks and opportunities.
Hiring – We will maintain fair and equitable hiring practices at all levels.
Ethical standards – We uphold the highest ethical standards in all our business dealings. We will operate with integrity, honesty, and accountability, earning the trust of our clients, regulators and
stakeholders.
Risk Management – We recognize the importance of effective risk management and maintain robust risk and compliance frameworks and internal controls to identify, assess, and mitigate risks effectively. The Systems and Control Committee is further evidence of our commitment to effective risk management.
Transparency and reporting – We are committed to transparency and open communication. We will provide clear and comprehensive disclosure of our ESG performance, goals and progress.