Group Compliance Manager

Role Purpose

The Group Compliance Manager is responsible for overseeing and managing compliance for the Group, to ensure the business operates in full accordance with all applicable laws, FCA regulations and industry standards. This role will support senior management in fostering a strong compliance culture across the organisation.

Core Responsibilities

• Overseeing Compliance for Trade Direct, Kerry London and Kerry London Europe (JATCO)
• Data Protection Officer
• Advising Kerry London and Trade Direct Boards on Compliance matters, including changes to regulations
• First line Compliance support
• Support from external Compliance consultancy where required
• Development of Annual Compliance Plan

Scheduled Activities

• Production of Compliance packs for bi-monthly KL and TDI board meetings
• Attendance and contribution of bi-monthly SYSC meeting chaired by CEO
• Annual SMCR declarations
• Allocation of file and call audits
• Sample testing of file and call audits
• Submission of FCA regulatory returns
• IAR annual checks
• Sanctions checking oversight

Ad Hoc Activities

• Approval of financial promotions
• Complaints handling in conjunction with approved persons with responsibility for complaints
• Compliance inductions
• SMCR updates due to staff changes
• Notification to regulators such as FCA and ICO as required
• Management of Insurer and MGA TOBAs
• Overseeing new Insurer/MGA process
• IAR approvals
• Product governance and Fair Value Assessments

Duties & Obligations

• To act at all times within the FCA ‘Principles for Business’ and to comply with all regulatory requirements and specifically in respect to: Approved Persons with Significant Influence Functions, Treating Customers Fairly, Data Protection, Anti-Bribery and Anti-Money Laundering.
• To support the firm’s Board and Approved Persons with Significant Influence Functions in ensuring a culture of compliance and competency at all levels within the organisation. To report any matters of concern through the appropriate channels.
• To understand and observe at all times the firm’s Code of Conduct and the Employee Handbook and associated policies, including – but not limited to – Equal Opportunities, Data Protection, and Anti-Bribery policies.
• To understand and observe at all times the firm’s Health & Safety policy and procedures. To cooperate and participate with other team members in ensuring that Health & Safety standards are met and maintained.
• Undertake proactive ‘Continuous Professional Development’ activity to maintain the requisite competency levels required by the regulator.
• Ensure knowledge, skills and abilities remain appropriate to prevailing professional standards.
• To adhere to internal departmental and divisional processes and procedures
• To support and demonstrate the Company values in actions and behaviour

Experience & General Skills

Experience

• Minimum 3-5 years’ experience in financial services compliance, ideally within insurance industry
• Strong working knowledge of FCA regulations, including SYSC, ICO guidelines, SMCR and Treating Customers Fairly (TCF) principles
• Proven experience in managing compliance activity, including monitoring and reporting processes
• Experienced in SMCR, complaints handling, and liaising with regulatory bodies, e.g. FCA, ICO
• Demonstrated ability to develop, implement and monitor compliance policies, procedures, and controls
• Experience in leading on compliance activity and providing guidance to
  business teams
• Demonstrable experience of strong analytical and problem-solving skills

General Skills

• Self-motivated, able to use own initiative and to work with minimal guidance
• Excellent communication and stakeholder management skills
• Strong team player, able to adapt well to changing requirements
• Highly organised, able to effectively multi-task and deliver to deadlines
• Highly analytical and detail-orientated
• Demonstrates sound judgement in problem-solving and decision-making
• Pro-active, looks for opportunities to improve and enhance compliance related activities in support of the business
• Demonstrates a willingness to engage in ongoing learning and development to maintain and enhance professional knowledge and skills
• Proficient in the use of Microsoft 365